Position

TitleApplications Specialist
RankingMedior
IndustryHigh-Tech Systems
MarketIndustry and academia
Customer typeUniversities, government research labs, industrial/corporate R&D departments
Customer personaElectron microscopy researchers (PhD/Post-doc), R&D directors, lab technicians, facility managers
GeographicalGlobal: 40% North America, 30% Europe, 20% East Asia, 10% RoW
Summary of positionWork in applications team to deliver functional and performing systems. Perform innovative projects with key collaborators and contribute in optimizing sample preparation workflow for SPA cryoEM
Key skillsetCryoEM, communication skills
Key deliverablesCustomer support and collaboration
DepartmentApplications
Reporting toApplications, R&D, Business development
Contract typeFull-time
SalaryCompetitive salary based on education and experience, performance related bonus
LocationHead office: Maastricht, The Netherlands
Travel requirementsUp to 30%

 

About the position

Your challenge will be making the best of the following tasks and activities:

  • Marketing and sales support:
    • Planning and providing demonstrations to end users and distributors on-site (client- and/or distributor-site) and remotely (Maastricht based);
    • Provide input for marketing materials and assist in obtaining these;
    • Contribution to (external) events, such as trade shows and conferences;
    • Presentation of results in webinars/conferences;
  • Customer support:
    • Understanding needs from end users and distributors;
    • Installation support: Provide training on-site and remotely;
    • Follow up with clients after installation to ensure maximum use of VitroJet;
  • Applications development:
    • Able to interact with customers about the best way to create biochemically optimal conditions in combination with VitroJet use;
    • Workflow optimization with VitroJet in relation to samples;
    • Planning and execution of (vitrification) experiments in-house and on-site with clients;
    • Imaging & reconstruction: operation of available TEM, data acquisition, use of available reconstruction software;
    • Reporting of breakthrough results in e.g. scientific papers, white papers, application notes;
    • Stay up to date on latest sample preparation approaches and propose novel concepts based on obtained knowledge, literature review and customer interaction;
  • Engineering support:
    • Relay feedback from the field back to engineering to feed development;
    • Support in application and user related issues, such as e.g. technical documentation;

Skills & experience

Our ideal candidate combines the following skills and experiences:

  • MSc or PhD in Biochemistry, Biophysics or Structural Biology combined with relevant working experience (3+ years);
  • Knowledge and hands-on experience of cryoEM sample preparation, understanding and ability to operate high-end cryoEM is preferred;
  • Customer focused;
  • Motivated team player who can organize work independently;
  • Strong communicative and inter-cultural skills (verbal and non-verbal);
  • Fluent in English, written and spoken. Dutch and a third language is highly valued;
  • Organized, disciplined and eager to keep learning.

Our offer

  • A pivotal role at a fast-growing high-tech company with a global market;
  • Opportunity to shape and steer career based on interests and values;
  • Strong professional and personal development opportunities;
  • To become a valued member of our multi-cultural and entrepreneurial team.

About our company

CryoSol is a leading developer of sample preparation equipment for cryoEM. Our team has been responsible for the successful development and introduction of the current leading device for cryoEM sample preparation. In-depth knowledge of and decades of experience in this field has led us to develop the next generation cryoEM sample preparation technology, which will be introduced in 2020. The company was founded in 2018 by seasoned entrepreneurs with a track record in electron microscopy. Our team consists of highly motivated professionals with passion for the field of cryoEM. Our head office is based in Maastricht, the Netherlands.

How to apply

  • For more information please contact:

Giulia Weissenberger, Applications Specialist: +31 6 18 58 66 05, giulia.weissenberger@cryosol-world.com

Bas Lemmens, VP Business Development: +31 6 52 01 72 11,  bas.lemmens@cryosol-world.com

  • Qualified candidates are invited to apply directly via email hr@cryosol-world.com and specify ‘Application Specialist’ in the subject line.
  • Please include your resume with relevant personal and contact details and motivational cover letter.
  • There will be no response to acquisition activities of recruitment companies based on this advertisement.